Pet-first travel, handled. Here's how your clinic gets set up — and how every health certificate flows from start to finish.
Set up your clinic once. After that, the same simple flow runs for every pet that travels.
Free to set up — no payment needed.
vet.kruiz.co/signup/clinic → Step 2Add your clinic details and VEHCS IDs — this is how your clinic shows up to clients. Already on Google? Search your clinic and let it autofill.
Open your profile → Step 3Invite your staff and set their roles, so the right people manage bookings and records.
Manage your team →In Kruiz Control, a booking is a health certificate. There are two ways to start one — pick whichever's faster for you today.
Best when the pet owner is in the clinic or on the phone and you have their details in front of you. Three quick steps:
The owner fills in the pet and travel details themselves — so the right country-specific certificate starts correctly, with no data entry for you.
Once your clinic's set up, the same simple flow runs for every pet that travels.
ℹ️ These six steps cover about 95% of certificates. A few destinations require additional testing and follow a slightly longer path — Kruiz flags those automatically and shows the extra steps right in your dashboard.
Kick it off one of two ways (both shown above): start a booking yourself, or email your client an intake link. Most send the link — then your client fills in the details.
Your client fills it in from the intake link — you're pinged the moment it lands — or you enter it yourself. As soon as the pet and travel details are in, Kruiz instantly checks the destination rules and builds your travel checklist — and the pet owner's own view of it too, if they used the intake link.
Perform the exam, then confirm the details and fill in or verify anything missing — microchip number, rabies vaccination dates, and the like.
Once you've confirmed all the details and paid the per-certificate fee, Kruiz stages your VEHCS health certificate — filled out and ready for you to review and sign.
Give it a once-over, sign it, and send it to the USDA — right from your dashboard.
We track the endorsement and ping you the second it's approved — follow every cert under Certificates. Exactly how it comes back depends on the destination — digital or wet-ink — see the breakdown just below.
Some destinations accept a digital endorsement; others still require the original ink-signed certificate. Kruiz flags which path each destination needs — you don't have to look it up.
| 🖥️ Digital endorsement | ✍️ Wet-ink (physical) | |
|---|---|---|
| When it applies | The destination accepts an electronic certificate. | The destination requires the original ink-signed certificate. |
| How it's endorsed | You e-sign in VEHCS and the USDA endorses it electronically — the approved certificate lands right back in your dashboard. | The certificate is printed out, physically signed and dated in blue wet ink, then shipped to the USDA office for endorsement. |
| Shipping | None — fully paperless. | FedEx both ways. Choose Kruiz as your shipping provider and we generate the labels (outbound + return) for you — the return comes to your clinic's address on file. You can also send the return to your client's address instead of the clinic. |
From the moment a client books travel to the endorsed certificate in hand — here's the full journey, and who owns each step.
The tools you'll use from day one — plus what we're building next.
Monthly, per-certificate, and any free certs follow your plan. Early-partner clinics have custom pricing applied to their account after setup — check with your Kruiz contact.
We support dogs and cats traveling non-commercially, with new countries added every week.
On wet-ink certificates where you have Kruiz handle shipping, the FedEx labels are emailed to your clinic's profile email — keep it current.
Your clinic pays the USDA endorsement fee on your VEHCS portal, just as you do today.
Deletes are soft, so records stay recoverable for your auditing.
On every certificate, you decide who covers each part of the process — set your defaults in your profile, or pick when you create a new booking.
Questions during setup or after? Your Kruiz team is one message away — we'll get you cruizing.
Open Kruiz Control →Need a hand? Email support@kruiz.co or reach out directly to your customer success team.